Frequently Asked Questions

  1. How much does it cost?
  2. There are several factors that have to go into pricing. Please give us a call and speak to one of our representative's and they will be able to assist you.

  3. How many bins will I need and how many times will it need to get picked up?
  4. The general rule of thumb is that for an apartment building you will need 1 cubic yard of bin space to be picked up once a week for every 3 units. For example, a 9 unit apartment building will need 1, 3 cubic yard bin and it will need to be emptied once a week. The same is true for every 1,000 square feet in a retail property.

  5. Will the price change?
  6. All of our fees are included into the price that is quoted and our prices will not increase throughout the term of the contract. After expiration the prices may increase only once per annum, upon mutual agreement between both parties.

  7. Do you charge for bulky item pick up?
  8. No. We do not charge for bulky item pick ups such as furniture left by a tenant that moves out.

  9. What if I need an extra pick up?
  10. We will be happy to provide extra pick ups with no charge. (Please limit up to 4 extra pick ups per month, per one individual address). If more pick ups are needed than we will revaluate the location pick up frequency and bin size.

  11. Do you recycle?
  12. Yes! We can provide specialty recycling bins and special pick up days for that purpose.

  13. How do we help the environment?
  14. Our trucks use high grade bio diesel fuel and we recycle. We participate in several environmental programs around the city as well.

  15. What if I have a problem?
  16. We have on call staff working all day, you can reach us and we guarantee that someone will return your call within 24 hours.